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  • MAC

Service Notes

Emergency calls (outside Monday to Friday - 9am - 5pm EDT / holidays)

Emergency calls are billed at 1hr minimum

Cancellations

Cancellations within 24 business hrs incur a 1 hour charge

Repeated cancellations within 24 business hrs incur a 2 hour charge & account suspension

Travel Charges

Standard 1 way travel using your standard rate applies to authorized repairs

2 way travel applies to requested repairs for convenience

IT Support Consulting and Advisory Services

Get day to day issues locked down & squared away so tech issues become a distant memory from a time long ago - Keep those problems in the past through periodic maintenance of equipment and inventories

IT Advising - Cybersecurity and Risk Management

Transfer knowledge gained from your service history and inventory status into the reports you need to forecast your upcoming IT expenses, fleet status & available upgrades to improve productivity


Get help selecting which internet provider has the best dollar to downloads ratio in your area (or airspace), what type of contract (yes you should have one to save money) you should have and get verified against your service history to ensure the speeds you are paying for are making it to the machines that need it the most


Find out if there is a better accounting system that more closely matches your needs, technical ability or intended audience


Reclaim your day and let your folks get back to work by allowing us to handle translating IT speak into completed controls for certifications such as HIPAA, NIST, etc


Further content, deals, news/announcements etc can be found here https://www.facebook.com/ITdashCT/

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